Users

Request Access

If your organization uses Access Requests to enable you to request access directly to the resources (such as servers, databases, clusters, clouds, or websites) that you need to work on, you can read one of the following guides to help out. Check with your internal documentation or administrators to find out which access flows your organization already uses.

• Request Access via the StrongDM Admin UI

• Request Access Using Slack

• Request Access Using Teams

• Request Access Using Jira

• StrongDM also has a ServiceNow integration. If your ServiceNow allows requests, you should find instructions internally about how your ServiceNow catalog is set up and about the process to request access using ServiceNow tickets.

If your organization doesn't use Access Requests, you may be able to ask a StrongDM administrator for access to the resources you need, which they can provide by adding your StrongDM user to roles within StrongDM, or by granting you temporary access to resources.

Install the StrongDM Client

While you are getting the access you need, you should download and install the StrongDM client. Some organizations manage your StrongDM installation for you. If so, you may simply need to log in using your organization's preferred authentication method. If not, you can go to the StrongDM Admin UI, then to the Downloads page, where you can select the appropriate operating system, and whether you wish to download both the StrongDM Desktop app and the CLI tool, or just the CLI. Once you've downloaded your client, you can follow one of our installation guides to walk through the process, if needed.

General information about StrongDM Desktop and the CLi

• StrongDM Client

Reference for CLI command help text

• CLI Reference

Installation guides for the StrongDM client on specific operating systems

• Windows Installation Guide

• macOS Installation Guide

• Linux Installation Guide

• Windows Subsystem for Linux

Connect to Resources

Once you have your client set up, and access to resources, it's time to connect and get to work! Here is some useful information for connecting to specific types of resources, should you have any issues.

• Connect to Resources

• Connect to Datasources

• Connect to Kubernetes

• Connect to SSH Servers

• Connect to RDP Resources

• Connect to Websites

• Oracle User Guide

Administering Users and Clients

For StrongDM administrators looking to administer their users, or manage their fleet of client installs:

• Principals

• Clients