# Request Access {% hint style="info" %} This feature is part of the Enterprise plan. If it is not enabled for your organization, please contact StrongDM at the [StrongDM Help Center](https://help.strongdm.com/hc/en-us). {% endhint %} An access request can be made for a resource that is assigned to a workflow in your StrongDM organization. For more details on how workflows are created and managed, see the [Workflows](/admin/access/access-workflows.md) page. The **Request Access** page in the Admin UI has two tabs, **Catalog** and **Requests**. The **Catalog** is a listing of resources that are available to request. The **Requests** tab shows a list of your requests as well as any that you are eligible to approve. ### Catalog ![](https://github.com/strongdm/docs/blob/main/gitbook-content/users/.gitbook/assets/access-workflows-catalog.png) The **Catalog** tab contains a tabulated list of all of the resources that the user can request to access. These resources are made available via [workflows](/admin/access/access-workflows.md) that have a role(s) selected to allow all users with that role(s) to request access. With the Catalog tab, your users can look for resources that they need, and request access to them from the Admin UI. Of particular use for organizations with large numbers of resources, the list is also searchable and has filters available to narrow down results by the values of the same fields shown in the list of resources. The list contains the following fields: | Field | Description | | -------------- | ----------------------------------------------------------------------------------- | | Access | Current status of your access to this resource | | Authentication | Type of authentication used for this resource (leased credential or Identity Alias) | | Health | Whether the healthcheck for the resource is successful or not | | Name | Resource name | | Tags | Any [Tags](/references/cli/tags.md) attached to this resource | | Type | Resource type | #### Access field values The Access field in the Catalog table can have the following values: | Value | Description | | --------------------------- | ----------------------------------------------------------------------------------------------- | | Available | Available to request | | Granted by role | Available to request, but already granted by a role | | Granted by temporary access | Avalable to request, but already granted by a temporary access grant or approved access request | | Pending | Request pending review | #### Make a request From the resource catalog, you may request access to any available resource. You may make a request for as many resources as you need to access in a single request, or you can make individual requests for each resource. ![](https://github.com/strongdm/docs/blob/main/gitbook-content/users/.gitbook/assets/access-workflows-request.png) Once you click the button to request access, you are asked some questions about the access you require. You can set the time zone of the request to avoid miscommunication around timing, and then choose the date and time that you desire access to start and end. A helpful date picker as well as a shortcut box for common times makes the request process even faster. {% hint style="info" %} Your request must have a duration that is less than or equal to the maximum duration set by your StrongDM administrator. Requests automatically time out if they have been pending for 30 days. If your organization has set up a fixed duration for all access requests, the start date will still be able to be chosen, but there will be no way to select a duration for the request. {% endhint %} The question **Why do you need access?** is a critical one, as in some cases it may be the only thing that provides context to the individual who is approving the request. Depending on the request in question and the policies of your organization, an answer here without relevant details may result in a denied request. Lastly, you can review your request in text format to make sure that you have requested the correct resource for the correct times. {% hint style="info" %} If a request for access to a resource is already in progress, a new request cannot be made. If a previous request was denied, however, the status of that resource in the list returns to **Available** and a repeat request can be made. {% endhint %} {% hint style="info" %} Depending on the settings determined by your administrator, you may be allowed to make more than one request for a particular resource at a time. For example, if three requests are allowed for a single resource, and you have two requests already pending, you may still make another request to access that resource. {% endhint %} ### Requests ![](https://github.com/strongdm/docs/blob/main/gitbook-content/users/.gitbook/assets/access-workflows-requests.png) The **Requests** tab contains a tabulated list of all recent access requests that have been made in this organization. Users viewing the Requests tab are able to see the list of every request for which they are a valid approver, as well as requests that they initiated themselves. | Field | Description | | -------------- | -------------------------------------------------------------------------- | | Access Details | Time and date that the request was terminated, and the type of termination | | Request Status | Explanation of the current state of the request | | Requested | Name of the resource being requested | | Requester | Name of the requester | | Submitted | Time and date the request was submitted | #### Request Status values The **Request Status** field gives a value that explains the current state of the request. | Value | Description | | --------- | ----------------------------------------------------------------------------------------------- | | Approved | Request previously approved | | Canceled | Results when requested resource is removed from the workflow | | Denied | Request previously denied | | Pending | Request yet to be reviewed | | Timed out | Results when requested end date for the pending request passes without being approved or denied | #### Access Details values The **Access Details** field gives a value that indicates the time and the date that the request time window ended or will end, and the reason for the expiry. | Value | Description | | ------------------ | ---------------------------------------------------------------------------------------- | | Active until... | Previously approved request with current access granted | | Expired on... | Previously approved request whose requested time window has elapsed | | Requested until... | No approval or denial response yet | | Revoked on... | Previously approved access that was revoked before the requested time window had elapsed | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.strongdm.com/users/access-requests.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.